ECOMMERCE INTEGRATIONby Shopify

Fractional CTO for Shopify Integration

Expert Shopify E-commerce Integration, Optimization & Support

Shopify powers over 4 million e-commerce stores worldwide, but building custom integrations and apps requires deep understanding of Shopify's unique architecture, Liquid templating engine, API rate limits, and app store requirements. Our fractional CTOs have built dozens of Shopify integrations, from simple order sync tools to complex multi-channel inventory management systems and headless commerce implementations. We navigate Shopify's REST and GraphQL Admin APIs, implement proper webhook handling for real-time event processing, and ensure your integration meets Shopify's stringent app store guidelines. Whether you need to sync orders to your fulfillment system, build a custom checkout experience, implement advanced product variant logic, or create a complete headless Shopify storefront, we bring expertise in both Shopify's platform quirks and modern e-commerce best practices.

Common Use Cases for Shopify E-commerce

Order and inventory synchronization with fulfillment and ERP systems

Custom Shopify app development for specialized business logic or workflows

Headless commerce implementation using Shopify Storefront API with React/Next.js

Multi-currency and international expansion with Shopify Markets integration

Product data sync with PIM (Product Information Management) systems

Custom checkout and payment gateway integrations for complex pricing

Subscription and recurring billing with Shopify Subscriptions API

B2B wholesale portal implementation using Shopify Plus features

Advanced product variant management (beyond Shopify's 100 variant limit)

Integration with marketing automation platforms for abandoned cart recovery

Technical Requirements

APIs & Endpoints

  • Admin API (REST) for backward compatibility and specific endpoints
  • Admin API (GraphQL) for efficient bulk operations and modern development
  • Storefront API (GraphQL) for headless commerce frontends
  • Checkout API for custom checkout experiences (Shopify Plus only)
  • Ajax API for dynamic cart operations in theme development
  • Multipass API for single sign-on (Shopify Plus only)
  • Payment Apps API for custom payment integrations

Authentication

OAuth 2.0 for public apps (App Store distribution). API access tokens for private apps and custom integrations. Session tokens for embedded apps in Shopify admin.

Available SDKs

  • @shopify/shopify-api (official Node.js library)
  • shopify_python_api (official Python library)
  • shopify_api (official Ruby gem)
  • Shopify PHP SDK (community maintained)
  • Shopify App Bridge for embedded admin apps
  • Hydrogen framework for headless storefronts (React-based)

Rate Limits

REST API: 2 requests/second (bucket-based with 40-request burst). GraphQL API: Calculated cost-based (1000 points/second default). Shopify Plus: 4 req/s REST, 2000 points/s GraphQL. Webhook delivery guaranteed for 48 hours with exponential backoff retries.

Common Integration Challenges

Managing Shopify's complex rate limiting system (different limits for REST vs GraphQL, bucket-based throttling)

Handling product variant complexity and the 100 variant per product limit for large catalogs

Implementing webhook reliability patterns - Shopify webhooks can be delayed or arrive out of order

Navigating multi-location inventory management with proper stock allocation logic

Dealing with Shopify's app store review process and strict UX/security requirements

Managing Liquid template development constraints for theme customization

Handling cart and checkout session management in headless implementations

Implementing proper metafield usage patterns to avoid performance degradation

Managing multi-currency pricing, tax calculation, and international shipping rules

Optimizing GraphQL query costs to stay within rate limits for bulk operations

How We Approach Shopify E-commerce Integration

Our fractional CTOs start with a deep dive into your e-commerce business model, product catalog structure, and operational workflows. For integrations, we design webhook-driven architectures supplemented with polling for critical data integrity. We leverage GraphQL wherever possible for efficiency, using bulk operations to stay within rate limits for large catalogs. For headless implementations, we architect the proper separation between Shopify as a commerce engine and your custom frontend. We implement comprehensive error handling for Shopify's specific error codes, retry logic for rate limits, and monitoring for webhook delivery failures. Our code follows Shopify's best practices for app development, including proper OAuth flows, session management, and GDPR-compliant data handling. We ensure your implementation can scale with your business growth.

Planning
2 weeks
Development
6-10 weeks
Testing
2-3 weeks
Deployment
1-2 weeks

Total Timeline

11-17 weeks for comprehensive Shopify integration or custom app

Investment Range

$30k-$70k for standard order/inventory integration, $70k-$180k for complex headless commerce implementation or App Store-ready application

Best Practices for Shopify E-commerce Integration

Use GraphQL Admin API for all new development - it's more efficient and future-proof than REST

Implement webhook signature verification (HMAC) to prevent spoofed webhook attacks

Use bulk operations API for large-scale data imports/exports to minimize API calls

Store Shopify global IDs (gid://shopify/Product/123) not just numeric IDs for GraphQL compatibility

Implement proper webhook retry handling with exponential backoff and dead letter queue

Use metafields namespaces strategically to organize custom data and avoid conflicts

Leverage Shopify App Bridge for embedded admin apps to maintain native UX

Implement cart session persistence for headless storefronts to prevent cart abandonment

Use Shopify's draft order API for complex B2B pricing and custom checkout flows

Monitor GraphQL query costs and optimize expensive queries to avoid throttling

Implement proper inventory reservation logic for multi-location fulfillment

Security Considerations

Shopify apps must use OAuth 2.0 with proper scope selection (request minimum necessary permissions). Implement webhook HMAC verification for all webhook endpoints to prevent spoofing. Store OAuth access tokens encrypted at rest and never expose them client-side. For embedded apps, use Shopify App Bridge's session tokens (JWT) instead of cookies for CSRF protection. Implement proper GDPR data handling - respond to customer data requests and deletion webhooks within 30 days. For headless implementations, secure your Storefront API access token (public) vs Admin API token (must remain secret). Use Shopify's checkout validation to prevent price manipulation. Regularly rotate API credentials and audit app permissions. Implement CSP headers for theme/app security.

Ongoing Maintenance

Shopify releases new API versions quarterly (January, April, July, October) with 12-month support windows. We monitor Shopify's developer changelog and test integrations when new API versions release. Ongoing maintenance includes updating to new API versions before deprecation, monitoring webhook delivery success rates, optimizing API usage as product catalog grows, updating integrations when Shopify releases new features (e.g., new checkout extensibility), and handling merchant-specific customization requests. For App Store apps, we manage app review submissions for updates and handle merchant support. We recommend quarterly integration health reviews and testing with each new API version release.

What You Get

Production-ready Shopify integration or custom app with OAuth implementation
Webhook handlers for orders, products, inventory, and customer events with HMAC verification
GraphQL query optimization for bulk operations and complex data retrieval
Multi-location inventory sync with proper stock allocation logic
Metafield schema design for custom data requirements
Comprehensive error handling and retry logic for API rate limits
Monitoring dashboard for webhook delivery and API usage tracking
Shopify App Store submission package (if applicable) with privacy policy and support documentation
Testing suite covering product variants, checkout flows, and edge cases
Complete technical documentation and Shopify admin user guide

Success Story

Company Profile

Wholesale manufacturer expanding to D2C sales, needed Shopify Plus store integrated with existing ERP system, handling 15,000 SKUs with complex variant logic

Timeline

14 weeks from requirements to full production launch

Challenge

Product catalog exceeded Shopify's 100 variant limit for many products (sizes, colors, materials, custom options). Existing ERP system needed real-time inventory sync across 4 warehouse locations. B2B wholesale customers needed special pricing not visible to D2C customers. Manual product uploads taking 40+ hours weekly. Previous agency delivered non-functional integration that crashed under load.

Solution

Fractional CTO designed multi-product strategy to handle unlimited variants, built real-time bidirectional ERP integration using GraphQL bulk operations, implemented Shopify Plus B2B features with customer-specific pricing, created automated product sync with metafields for ERP data, and built monitoring system for inventory accuracy.

Results

Successfully launched D2C channel generating $3.2M in first year. Product management time reduced from 40 hours to 2 hours weekly with automation (95% reduction). Inventory accuracy improved from 73% to 99.2% with real-time ERP sync, reducing oversell incidents by 96%. B2B customers can now self-serve online, reducing phone orders by 60%. Integration handles 500+ orders daily across B2B and D2C with 99.7% uptime. Shopify store became company's fastest-growing channel, with 40% year-over-year growth.

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